Showing posts with label social engineering. Show all posts
Showing posts with label social engineering. Show all posts

Thursday, 19 August 2010

Indian Call Centre cold calling people claiming their computers are infected

Background: Recently I got a call from a client of mine whose computer I occasionally service. They advised me they'd gotten a call from a person claiming to be a technician that worked with their antivirus vendor and Microsoft to detect problems in their Windows install, that they knew my client ran Windows and that they needed to perform some steps to clean the infection.

I was IMMEDIATELY suspicious, and asked my client what they asked him to do on his computer.
They asked me to press Win+R then win pc tech ...
ALARM BELLS WENT OFF!