Saturday, 27 August 2011

My first week's experience using Myki

Victoria (the state in which I live) has an electronic ticketing system called Myki (pronounced "My Key") which revolves around a proximity/RFID card which one can charge online or at dedicated terminals. The general idea is on all supported public transport services, one "touches on" with their card upon entering a ticketed area, and then "touches off" upon leaving said area.. at each point the system should advise if the process was successful and whether you're currently covered for the trip... They're still working out bugs, it seems.

With my car presently out of action, I decided to log in and check my account to see if everything was in order. I saw a lot of "default fares" (the system charges the maximum fare if you don't "touch off" on everything except non Zone 1 tram services)...

Date Time Transaction Type Service Zone Desc Credit Debit Balance
11-08-25 19:10 Touch off Train 2 Home - $2.08 $21.28
11-08-25 18:11 Touch off (Default Fare) Train 1 City - $3.02 $23.36
11-08-25 18:11 Touch on Train 1 City - - -
11-08-25 17:59 Touch on Tram 1 Tram - - -
11-08-25 09:53 Touch off Train 1 City - $5.10 $26.38
11-08-25 08:59 Touch on Train 2 Home - - -
11-08-24 19:18 Touch off Train 2 Home - $2.08 $31.48
11-08-24 18:19 Touch on Train 1 City - - -
11-08-24 18:19 Touch off (Default Fare) Train 1 City - $3.02 $33.56
11-08-24 18:07 Touch on Tram 1 Tram - - -
11-08-24 18:07 Touch off (Default Fare) Tram 1 Tram - - -
11-08-24 09:55 Touch on Tram 1 Tram - - -
11-08-24 09:47 Touch off Train 1 City - $5.10 $36.58
11-08-24 09:04 Touch on Train 2 Home - - -
11-08-23 20:50 Touch off Train 2 Home - $2.08 $41.68
11-08-23 19:25 Touch off (Default Fare) Train 1 City - $3.02 $43.76
11-08-23 19:25 Touch on Train 1 City - - -
11-08-23 19:13 Touch off (Default Fare) Tram 1 Tram - - -
11-08-23 19:13 Touch on Tram 1 Tram - - -
11-08-23 10:51 Touch on Tram 1 Tram - - -
11-08-23 10:48 Touch off Train 1 City - $5.10 $46.78
11-08-23 09:10 Touch on Train 2 Home - - -
11-08-22 20:48 Touch off Train 2 Home - - -
11-08-22 19:39 Touch on Train 1 City - - -
11-08-22 19:39 Touch off (Default Fare) Train 1 City - $3.02 $51.88
11-08-22 19:28 Touch off (Default Fare) Tram 1 Tram - - -
11-08-22 19:28 Touch on Tram 1 Tram - - -
11-08-22 10:00 Touch on Tram 1 Tram - - -
11-08-22 09:55 Touch off Train 1 City - $5.10 $54.90
11-08-22 09:05 Touch on Train 2 Home - - -
11-08-21 20:39 Top up myki money Train - - $60.00 - $60.00

I'm curious to know why I've copped a default fare at the City station even though I always used Myki enabled gates to get to the platform before I depart. I suspect it's because the gates I use on my home trip are old and a dodgy, half-enabled retrofit's been done (unlike normal Myki gates, they only say "CSC PASS" instead of "Touch on/off successful"). Anyway, I've lodged a query with Transport Ticketing Authority - will be interesting to see what their response is.

2 comments:

  1. The default touch offs correspond to the previous tram touch ons. As you touch on at the station, you receive a simultaneous default touch off. This is normal and will occur every time you don't touch off, you will receive a default touch off the next time you touch on. This can even be the next day.

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  2. ... so I should or shouldn't be touching off on a Zone 1 tram service?

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